At pgjili, your personal information is treated with the highest level of care. This Privacy Policy explains what data we collect, why we collect it, and exactly how it is used and protected for every Filipino member on our platform.
When you create an account or interact with pgjili, we collect certain personal information necessary to provide you with a safe and smooth experience. This includes your name, date of birth, email address, mobile number, and a valid government-issued ID for age and identity verification purposes. We also collect transactional data such as deposit and withdrawal records, game activity logs, and communication history with our support team. Technical data — such as your IP address, device type, browser version, and session timestamps — is gathered automatically when you access our platform. All of this data is stored securely and used only for the purposes described in this policy.
Your name, email address, date of birth, and mobile number are collected during registration. This information is required to open and maintain your pgjili account and to verify that you meet our minimum age requirement of 21 years old.
Deposit and withdrawal history, selected payment methods (such as GCash or local bank transfers), and transaction amounts are recorded to maintain accurate financial records and to support any disputes or enquiries you may raise through the Finance or Payment sections.
We automatically log your IP address, device type, operating system, browser version, and session activity each time you visit or use pgjili. This data helps us detect suspicious access, prevent fraud, and maintain platform security for all Filipino members.
Any messages, enquiries, or complaints you send to our support team are stored and associated with your account. Retaining this communication history allows us to provide consistent, informed assistance whenever you need help.
The data collected by pgjili is used exclusively to operate, improve, and secure the platform for Filipino members. We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used to verify your identity during registration and when processing withdrawals, to personalise your experience with relevant game recommendations and promotions, and to keep your account secure against unauthorised access. We may also use aggregated and anonymised data to analyse platform performance and improve the overall user experience — this analysis cannot be traced back to any individual member. Compliance with applicable Philippine laws and regulations, including the Data Privacy Act of 2012, is a core obligation that shapes how we handle every piece of personal information.
Your identity and age verification data is used to confirm eligibility and to comply with responsible gaming obligations. Security-related data such as login timestamps and IP addresses help us detect and prevent unauthorised account access.
With your consent, we may send you information about new games, upcoming promotions, and VIP benefits via email or SMS. You can opt out of marketing communications at any time through your account settings or by contacting our support team at [email protected].
Anonymised and aggregated usage data helps us understand how members navigate the platform, which features they find most useful, and where improvements can be made. This analysis never identifies individual users and is used solely to enhance the overall pgjili experience.
We may be required to share certain account information with Philippine regulatory authorities, law enforcement agencies, or financial institutions when mandated by applicable laws. Any such disclosure is carried out strictly within the bounds of legal requirements and is not done for commercial purposes.
Protecting the personal data of every pgjili member is a responsibility we take seriously. We employ industry-standard encryption protocols to secure data in transit and at rest, ensuring that your account details and transaction records cannot be accessed by unauthorised parties. Access to member data within our organisation is strictly limited to personnel who need it to perform their job functions, and all staff are bound by confidentiality obligations. Our systems are regularly audited and monitored for vulnerabilities, and any suspected data breach is investigated immediately in accordance with the notification requirements of the Philippine Data Privacy Act of 2012. In the unlikely event that a breach occurs and your rights are materially affected, we will notify you promptly and take all necessary steps to contain and remediate the incident.
All data transmitted between your device and our servers is protected using TLS encryption. Stored personal and financial data is encrypted at rest using current best-practice security standards to prevent unauthorised access even in the event of a system compromise.
Internal access to member data is granted only on a need-to-know basis. All pgjili personnel with access to personal data are required to follow strict data handling procedures and are subject to disciplinary action for any misuse or unauthorised disclosure.
We retain your personal data only for as long as your account remains active or as required by applicable Philippine law and regulatory guidelines. When data is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with you.
As a member of pgjili and a data subject under the Philippine Data Privacy Act of 2012, you have meaningful rights over your personal information. You may request access to the data we hold about you, ask for corrections if any information is inaccurate or outdated, and under certain conditions, request the deletion or restriction of your data. You also have the right to object to specific uses of your data — for example, opting out of marketing communications — and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, simply contact our support team at [email protected]. We aim to respond to all valid data rights requests within a reasonable timeframe in compliance with applicable regulations.
You may request a copy of the personal data we hold about you at any time. We will provide this information in a clear and readable format and will confirm the purposes for which it is being processed.
If any of the personal data we hold about you is incorrect, incomplete, or outdated, you have the right to request a correction. We will update your records promptly upon verification of the requested change.
Subject to our legal and regulatory retention obligations, you may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent and no other legal basis exists for processing.
This Privacy Policy was last reviewed and updated in 2025. For questions or data rights requests, contact [email protected] or visit our FAQ page. You may also review our Terms and Conditions and Responsible Gaming policy for related information.
Now that you know how pgjili handles your data, you can enjoy our games and promotions with full peace of mind. Your privacy is protected every step of the way — from registration to withdrawal.